Store Policies

Shipping

Flat rate shipping is calculated at checkout for domestic shipping within New Zealand. If you need shipping outside of New Zealand, please contact me directly.
 

Returns

Returns are limited to 30 days after purchase with receipt. Must be unused and still have original packaging. Certain items may be ineligible for returns, such as custom-made products, custom assembled kits, needles, pins and thread or anything that cannot be resold due to the nature of the item.

For online returns, customers are responsible for the return package shipping. If the item came damaged in the mail, please send photos and contact me within 24 hours of delivery. 
 

Privacy

Personal information collected at the time of checkout may include Name, Address, Email, and Phone number. Any personal information that is collected on our site is only used for order fulfilment, contacting you in case we cannot complete the order or for general marketing for our company only. We will never sell or give your personal information to a 3rd party.

Please note that if you sign up for the Newsletter Email Marketing, you can unsubscribe at any point. 

If you have any questions regarding the information collected or anything else, feel free to contact me.